Learning Solution Manager

  • Location: Ellicom | Montreal
  • Job Code: 1918
  • Number of jobs available: 1
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ellicom drives learning in organizations by creating training strategies that stand out for their innovative character, among other things. Driven by research and development, ellicom's dynamic team is looking for open, fearless and team-oriented colleagues who are capable of riding on the same creative wavelength.

ellicom is a successful global company serving government organizations, Crown corporations and Fortune 500 companies, with a multidisciplinary team of more than 80 passionate professionals in Quebec, Ontario and Morocco, including Educational Designers, Educational Technology Experts, Multimedia Producers, Graphic Artists and Developers. ellicom supports a wide range of organizations of varying sizes and from a multitude of industries through personalized training consulting and exceptional coaching, whether it is a learning strategy or skills improvement challenge.

We are expanding in Canada and internationally and are looking for high-potential talent who want to integrate and grow in a dynamic and challenging work environment where no two days are alike!

Your role:

At ellicom, Learning Solution Managers are passionate instructional designers with proficiency in consulting, who handle the management and development of our key customer accounts. Aside from designing, they also work hand-in-hand with the production teams to ensure program integrity and excellent customer service.

You are a natural consultant, a great listener, and ready to design creative and pedagogically-sound learning programs for our clients from the proposal phase through to the delivery of each program. You enjoy using your pedagogical expertise as a driver of new business – and you love working with customers.

You are creative, innovative and a great team player. You embrace change and new ideas and thrive in a busy and constantly evolving environment.

Your tasks would include:

  • Providing consultation and design expertise to assigned customer accounts and developing new business opportunities deemed strategic by the company
  • Working closely with customers understand their needs and drive and design new concepts and program designs.
  • Developing architectures and elaborating proposals for your clients at the proposal stage;
  • Presenting solutions and negotiating project details at the contracting stage
  • Scripting key programs, OR overseeing the scripting and development of your program designs once the project is sold
  • Dealing with any issues that may arise with the customer during the course of production.
  • Championing the customer/client at all levels internally and training project teams to efficiently represent the customer.
  • Managing client relationships and providing clients with excellent service and support.
  • Feeding back all suggestions for improvement and market research to senior staff.
  • Travel to customer locations (Quebec and US)

The team member we are seeking:
At ellicom, Learning Solution Managers are passionate Instructional Designers with a business development mindset. They have a proficiency in consulting and help handle the management of current and new business within customer accounts.  We are seeking a fearless designer with a penchant for consulting, a thirst for learning and trying new approaches, and an eye for business development – in a modern world, with modern learners – we need fearless thinkers!

As our fearless team member….

  • You hold a degree in instructional design combined with a minimum of 3 years’ experience in a similar role in the field of training or eLearning;
  • You have a degree or at least 2 years experience in a business-related position;
  • You are passionate, energetic and wish to work for a fast-growing company;
  • You have excellent knowledge of e-learning and possess strong project management skills;
  • You are rigorous, proactive, creative and known for your negotiation skills;
  • You have an outgoing personality, a strategic vision as well as excellent analytical and organizational skills;
  • You are proficient with the Office suite and comfortable using social media in a business context.
  • Excellent English verbal and written communication skills; similar proficiency in French would be a major asset.

Location: Montreal.

Joining the ranks at ellicom means you’ll be working with a multidisciplinary team at a growing tech company. We have an exciting office life, complete with professional challenges and colleagues that are determined to build unforgettable projects. Will you be our next learning ninja?

 

ellicom is an equal opportunity employer. Please note that only candidates selected for an interview will be contacted. Thank you for your interest in ellicom.

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