Director Learning Solutions

  • Location: Ellicom | Montreal
  • Job Code: 1930
  • Number of jobs available: 1
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ellicom drives learning in organizations by creating training strategies that stand out for their innovative character, among other things. Driven by research and development, ellicom's dynamic team is looking for open, fearless and team-oriented colleagues who are capable of riding on the same creative wavelength.

ellicom is a successful global company serving government organizations, Crown corporations and Fortune 500 companies, with a multidisciplinary team of more than 80 passionate professionals in Quebec, Ontario and Morocco, including Educational Designers, Educational Technology Experts, Multimedia Producers, Graphic Artists and Developers. ellicom supports a wide range of organizations of varying sizes and from a multitude of industries through personalized training consulting and exceptional coaching, whether it is a learning strategy or skills improvement challenge.

With offices in Montreal, Toronto and Morocco, we are expanding internationally and are looking for a dynamic and experienced leader who wants to integrate and grow in creative and challenging work environment where no two days are alike!

At ellicom, Learning Solution Directors are experienced instructional designers with proficiency in consulting, who handle the management of our customer accounts. The Learning Solution Director is responsible for managing an array of accounts, achieving high sales targets and overseeing the work of project teams. Learning Solution Directors are also responsible for building relationships with new clients and leading team productivity.

ROLE

  • Designing learning strategies for assigned accounts: working closely with customers to consult, understand their needs and drive new concepts and program designs.
  • Leading, training, and managing other members of the team and dealing with any issues that may arise.
  • Responsible for managing several accounts and often being the face of the company to many clients.
  • Championing the customer/client at all levels internally and training project teams to efficiently represent the customer.
  • Achieving high sales targets and goals.
  • Building new business relationships using existing industry contacts.
  • Giving sales presentations to customers.
  • Managing client relationships and providing clients with excellent service and support.
  • Feeding back all suggestions for improvement and market research to senior staff.
  • Ensuring they are aware with all competitive activities within accounts and preventing attrition.

LOCATION: Montreal

REQUIREMENTS

  • You hold a degree in instructional design combined with a minimum of 7 years’ experience in a similar role in the field of training; a degree or experience in a business related position is an advantage;
  • You are passionate, energetic and wish to work for a fast-growing company;
  • You have excellent knowledge of e-learning and possess strong project management skills;
  • You are rigorous, proactive, creative and known for your negotiation skills;
  • You have an outgoing personality, a strategic vision as well as excellent analytical and organizational skills;
  • You are proficient with the Office suite and comfortable using social media in a business context.
  • Excellent English and French verbal and written communication skills.

THE IDEAL CANDIDATE

The ideal candidate is passionate about designing innovative learning solutions, helping our customers shine, and proposes creative and fearless initiatives that sometimes go beyond the scope of his/her responsibilities. He/she embraces change and has a business-oriented side and treats our customers as partners. In this leadership role, he or she is particularly careful about the quality of verbal and written communications in both French and English internally and externally. He/she represents ellicom with all customers in both a PR and customer service capacity, and rigorously ensures the company reputation always remains stellar.

Joining the ranks at ellicom means you’ll be working with a multidisciplinary team at a growing tech company. We have an exciting office life, complete with professional challenges and colleagues that are determined to build unforgettable projects. Will you be our next fearless ninja?

ellicom is an equal opportunity employer. Please note that only candidates selected for an interview will be contacted. Thank you for your interest in ellicom.

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