Arash Sedigh

Arash Sedigh

Information Technology

LaSalle College | Montréal

Share

QR Code

Interest

Information Technology

No project has been created yet

Skills

• Problem solving skills
• Imagination and creativity
• Analytical and synthesis skills
• Ability to adapt to change and innovation
• Teamwork and collaboration
• Extensive knowledge of Windows Xp,7, 8, 10
• Knowledge of graphic software such as Adobe Photoshop and CorelDRAW
• Good knowledge of Microsoft office
• Familiar with mobile devices
• Experience with ticketing systems and office automation software’s

Certificates:
• Cisco network administration(AEC)
• Windows server 2012
• Virtualisation (VMware & ESXI)
• Microsoft Exchange Server 2010
• Microsoft TMG 2010
• MCITP 2008
• MCSE certificate:
Microsoft Certified Technology Specialist
Microsoft Certified Systems Engineer
Microsoft Certified Systems Administrator
Microsoft Certified Professional
• Network+
• A+

Experiences

Sept 2015-Apr 2016 Helpdesk Administrator
State Tax Organization, Tehran (Iran)
• Train staff in use of company systems and applications, provide ongoing support
• Upgrade and install software, OS, antivirus and drivers

Aug 2013-Jun 2015 Helpdesk Administrator
State management and planning organization, Tehran (Iran)
• Provide technical support for 300+ users and ensure proper function of workstations, printers, and peripherals
• Configure, install and maintain PC hardware and OS
• Troubleshooting wired and wireless network devices

Jul 2010-Oct 2011 Technical Support
Jahan Gostaran Karamad company, Tehran (Iran)
• Provide network design and maintenance advices
• Collect data and prepare instructions for technical projects

Jun 2008-Jun 2013 Helpdesk Administrator
Ministry of Finance and Economic Affairs, Tehran (Iran)
• Configuring DNS, TCP/IP, DHCP and other services
• Active directory management, NTFS security and disk quota management
• IP addressing, subnetting and Routing concepts
• Create user accounts, permissions, and mailboxes
• Manage installation and configuration of devices (Laptops & PCs)

Education

2016-2017 Cisco network administration
LaSalle college, Montréal, Québec

2002-2008 Bachelor's degree in Computer Engineering-Hardware
Azad university, Kashan, Iran