-Strong communication skills
-Help as many customers each day in a high-volume retail outlet.
-Being flexible during and after the job hours.
-Dealing with customers complaints accurately,not affecting the store’s image.
Mar 2014- Aug 2015
Manager at Majorica Jewelry-Kiev,Ukraine Job’s duties:
-Answered customer’s questions and addressed problems and complaints in person and via phone.
-Helped customers select products that best fit their personal needs.
-Maintained visually appealing and effective displays for the entire store.
-Educated customers on product and service offerings.
-Consulted with customers on the latest styles and trends.
-Built customer confidence by actively listening to their concerns and giving appropriate feedback.
-Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
-Built and maintained effective relationships with peers and upper management.
-Attended team meeting each month to voice concerns and offer constructive feedback to others.
May 2016-Apr 2017
College Graphic Design at LaSalle College of Vancouver BC
Sep 2006-Dec 2012
UNIVERSITY International economics-Donetsk,Ukraine,Donetsk National University.
Sep 2010-Jun 2013
UNIVERSITY Donetsk University of Economics and Law-Donetsk,Ukraine