Compétences
- Proven leader in hospitality/customer service settings – management experience in a restaurant environment
- Extensive experience in customer service
- Demonstrated ability to perform instant decision making, supporting the staff, and complete interaction with guests
- Proven record of enforcing standards for individual performance
- Able to assess staffing needs and recruit staff
- First-hand experience with monitoring procurement, storage, preparation, cooking, handling, and serving of food and beverage
- CPR, Serving It Safe, Food Handlers certificates obtained
Expériences
June 2016 - Present : Guest Service Agent at Hotel Bonaventure Montreal
August 2011 - July 2014 : Assistant Manager at Swiss Chalet
September 2010 - June 2011 - Food Runner at Hy's Steakhouse & Cocktail Bar
April 2010 - August 2010 : Banquet Server at Niakwa Country Club
Formation
Collège LaSalle, Montréal
2015-2018
Hotel Management