Creativity, Teamwork, Organization, Communication
Adobe Suite and Microsoft Office
Dans Un Jardin at Carrefour Laval/ 2017 - present
Responsibilities include opening and closing the store, as well as; handling operational procedures, assisting cashiers, providing customer service, keeping the entry area clean and organized. Demonstrating the value and importance of customer service in line with the company's model. As well as, consistently striving to contribute to the overall productivity of the store and achieve the highest level of sales performance. Most importantly, identifying sales opportunities and effective business solutions with the store management team and implementing and maintaining high levels of store standards and promoting a positive and respectful work environment.
Glam & Glitter Fashion Accessories/ 6 months 2017
Responsibilities during the internship, included managing social media marketing and developing communication consistency across all channels to create interest and maintain engagement. As well as, assist on managing the relationships with the accounts and act as a business advisor on product knowledge for current and upcoming selection of product, market movements and many other areas. Also, visual merchandising and ensuring that presentation boards for clients during market weeks were presented well in respect to the brands and keeping the showroom merchandised and organized.
Pandora at Carrefour Laval/ 2015 -2017
Responsibilities included meeting company sales goals by utilizing sales techniques and communicating product knowledge to the customer based on their needs and desires. Perform various sales and register transactions including ringing purchases, processing of cash or credit payment and counting money. Maintaining awareness of customers to both increase service levels and reduce security risks. Participating in visual directives including planograms, zone maintenance and cleaning standards. Most importantly, building and maintaining a solid customer following through building brand loyalty and clientele.
La Pasta Italia/ 2013 - 2017
Responsibilities included in the absence of the store and assistant manager, the ability to oversee all store operations including opening and closing, store cleanliness, re-stocking and merchandising, customer service and supervision of the store team. Ensuring that each customer receives outstanding service by providing a friendly environment which includes greeting and maintaining solid product knowledge and all other aspects of customer service. As well as, processing purchases at the register with the POS system.
Certificate in Foundations of Business
Concordia University/ 2018 - present
Fashion Marketing DEC
LaSalle College/ 2015 - 2018
High School Diploma Obtained
Laurier Senior High School/ 2009 - 2014
Honors and Awards
Finalist for ENTREPRISE
2018/ Business Innovation Presentation
Honour Roll Student
2009-2014/ Average of 85% and above in each subject