Compétences
Computer literate. Knowledge of using PC Voyage, Apollo and saber reservation systems and sirev.
Advanced skills in Microsoft Word, Microsoft Access, Microsoft Excel, Adobe Photoshop…
Delivering a great customer service, with high communication skills.
Knowing how to use PC voyage.
Multicultural Awareness
Flexibility and adapting the work environment easily.
Quick learner and organized.
cash handling.
Languages: English, Arabic and basic French
Expériences
2015 until now: working as a bus boy at restaurant marche 27.
2015: Hotel hotel espresso as a banquet.
2012-2014: Aramark company at Saint Mary’s University.
As a banquet.
2011: Sales person at Zara (Kuwait)
Formation
Courses:
The cultural and tourist attractions courses gave me a lot of useful information about the world geography and the different cultural and history of each country and continent I had studied.
The marketing courses gave me a lot of information about how’s the marketing and communication world is going on and taught me how to promote and market many different products that are related to the hospitality industry and how to create a marketing plan.
The package creation and events courses taught me how to create and modify different kinds of tour packages, and how to create an even from scratch.
The communication classes are the most classes that I got the benefit from, because it taught me how to establish professional relationships at work and in the daily life in general plus, it taught me a lot about how to read the body language of the person in front of you.
The accounting and finance classes, helped me to carry out financial operations at work place.
The tourism products and clientele courses had boosted my knowledge to establish connections between the supply and demand in the tourism industry.
The reservation system classes introduced me to the reservation systems that are used in travel agencies and how to book a complete package by using Apollo and saber reservation systems.