Shernique Ross

Shernique Ross

Commercialisation de la mode

Collège LaSalle | Montréal

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Intérêts

Commercialisation de la mode

Biographie

I am a motivated sales professional offerings 6 years of progressive customer service experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. I look forward to new challenges that will promote my customer service skills.

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Compétences

Adobe Cloud
Microsoft office suit
POS System Communication & collaboration tools

Expériences

Sales Associate
Hudson’s Bay, Montreal, Qc | Nov/2019 – Present
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sale numbers.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Cleaned and maintained fitting room regularly.

Youth Program Animator
YMCA, Montreal, Qc | Sept/2017 – Present
• Assisted in educational plan design and implementation for all grade levels.
• A wide variety of instructor- led activities for each age group such as arts and crafts, storytelling, physical activity and outings.
• Responds to all parent concerns in a timely and efficient manner.

Sales Associate
Zara, Montreal, Qc | Aug/2016 – 10/2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Processed POS transactions, including checks, cash and credit purchases or refunds.

Formation

Fashion Marketing Degree
Fashion Marketing - LaSalle College: 2020 – Present

DEC Degree
Social Science - Dawson College: 2016- 2018

High school Diploma
Beurling Academy High school: 2010 – 2015